Kasia
Kasia
Kasia
Kasia
Kasia
Kasia
Kasia
Kasia
Kasia
Kasia
Kasia
Kasia
Kasia
Kasia

Kasia

$175.00
/
Tax included.
  • WATER PROOF
  • Style: Kasia
  • Guaranteed Weather, Guaranteed Compliments
More forecasts: New York 30 day forecast
Color
Size
  • All Orders Ship via UPS & Will Not Deliver to PO Boxes

Designers choice. New fabric developed by Ciao Milano. Soft as butter, breathable, durable, flowing fabric. 100% waterproof but extremely rich-looking. Looks like a million dollars. Same specs and hardware as styles Tafani, Tess and Anna.  

Care Instructions: Best results for washing rain jackets and down items: Enclose your item in a pillowcase and tie the end of the pillowcase in a knot. Delicate wash in cold water. Put pillow case and tumble dry. Dry clean or hand wash, line dry. On the down product, you might want to add a couple of tennis balls to the pillowcase.  

Size Chart: XS- 0-2, S- 2-4, M- 6-8, L- 10-12, XL- 12-14. Depending on bust size could go up one size.

Please Note: All products are shipped by UPS and therefore we can not ship to a PO box. 

Style: Kasia

Water-Resistant Jackets:

  • Level of Protection: Water-resistant jackets provide a basic level of protection against water. They are designed to repel water to some degree but not completely. This means they can handle light rain or drizzle for a short period.
  • Construction: These jackets are often made of tightly woven fabric or coated with a treatment that repels water on contact. However, the seams and zippers might not be sealed.
  • Breathability: Generally, water-resistant jackets offer better breathability compared to waterproof jackets, making them suitable for active use where the wearer might sweat.
  • Suitability: Ideal for light precipitation and everyday use. They are suitable for activities where you don't expect to get soaked but might encounter occasional splashes or light rain.

Waterproof Jackets:

  • Level of Protection: Waterproof jackets offer the highest level of protection against water. They are designed to completely prevent water from penetrating the jacket, keeping you dry in moderate to heavy rain and wet conditions.
  • Construction: These jackets are constructed with waterproof materials and technologies (like Gore-Tex or similar membranes). Additionally, their seams are sealed, and zippers are often waterproof or covered with protective flaps.
  • Breathability: While modern waterproof jackets strive to maintain breathability through various technologies, they are generally less breathable than water-resistant jackets. This can sometimes lead to moisture build-up inside the jacket from sweat.
  • Suitability: Best for outdoor activities in wet environments, such as hiking, biking, or any situation where you expect to encounter rain or standing water.

Choosing Between the Two:

The choice between water-resistant and waterproof jackets depends on the conditions you expect to face and the activity you plan to engage in. For light, everyday use where heavy rain is not a concern, a water-resistant jacket may be sufficient and more comfortable. For outdoor adventures or activities in environments where rain is likely or heavy, a waterproof jacket is essential to stay dry and protected.

Each type has its advantages, and the decision should be based on your specific needs, considering factors like the climate, activity level, and personal preference for breathability versus water protection.

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Best results for washing rain jackets and down items: Enclose your item in a pillowcase and tie the end of the pillowcase in a knot. Delicate wash in cold water. Put pillow case and tumble dry. Dry clean or hand wash, line dry. On the down product, you might want to add a couple of tennis balls to the pillowcase.

Shipping Domestic

Orders are processed Monday through Friday excluding federal holidays. Most orders ship within 72 hours of purchase, however shipping times may vary due to availability of merchandise. Orders are not delivered on the weekends or federal holidays. We ship within the USA via UPS and 2nd 3rd UPS Express. Express shipping means 3 days delivery UPS $20. If you need quicker than 3 day shipping, please call 1-646-546-5336. The quicker delivery costs up to $75 depending on your location.


Shipping International

For international purchases, ship via USPS First Class Mail. First Class Mail typically arrives 2-3 weeks, please note that customs fees and any taxes associated with your purchase are the responsibility of the customer. Customs authorities require US to state the value of the item directly on the package.

Products

How do I know my size?

Our size chart is listed on every product page but please refer to the sizes below. If you are still unsure, feel free to give us call at 646-546-522 or email us at customerservice@ciaomilanofashion.com

XS: 0-2
S: 2-4
M: 6-8
L: 10-12
XL: 12-14

*Depending on bust size could go up one size.
Are all of your products water resistant?

Yes, all of our products are water resistant

Do your puffer coats contain real down feathers?

Most of our puffer coats and jackets contain duck or goose down, with a combination of a micro tech polyester allergy free filing- meant for extreme cold climates.

How do I know my product is authentic?

There are many companies, especially Chinese companies using the Ciao Milano name for other products like dresses and printed tops. We ONLY produce outerwear and children’s wear. We also do NOT distribute through any websites such as Neiman Marcus, Last Call, Zappos, Amazon or other lower quality sites. Beware of low quality copies of Ciao Milano and other products using our name. If you have doubt please contact us.

Are Ciao Milano products sold in-stores?

If you wish to purchase Ciao Milano products in person, contact us and we will be happy to provide you with a store nearest you. Please provide us with the name of your town or zip code.

 

Ordering

How do I place an order?

Simply select the size and color of the merchandise you wish to order and add it to the cart. You can either continue shopping or click checkout to complete your purchase.

My order is not being accepted. Why?

Sometimes there maybe connectivity or other technical issues. If this occurs, feel free to email us customerservice@ciaomilanofashion.com or call us at 646-546-5226. We are open Monday – Friday, 9am – 5pm, excluding major holidays.

Can I cancel my order?

Orders cannot be canceled after they have been submitted but if you wish to cancel the order please contact us and we will refund your money before shipping.

Do you have seasonal sales?

Depending on holiday or promotion we are always offering our customers discounts on selected items. Please make sure you are on our email list to receive these promotions.

Why isn’t my coupon code working?

Coupon codes cannot be combined and sometimes certain items are excluded from the sale. Please check your cart to be sure. If you are still experience issues feel free to contact us

 

Shipping & Delivery

What shipping options do you offer?

We offer shipping to the USA via UPS only. Please check our rates for express shipping. Rates are based on weight and location. We also ship internationally using USPS First Class Mail.

Where do you ship to?

Ciao Milano ships anywhere in the United States and Internationally. For orders outside the US, we cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.

Do you ship to P.O Boxes?

Unfortunately, we cannot ship to P.O boxes at this time

How do I track my shipping?

When your order is shipped you will have a tracking number sent to the email that you have provided. You may go to UPS.com to track your package.

 

Returns & Exchanges

How do I return an item I bought online?

Every product on our site is “satisfaction guaranteed” and may be returned for a full refund within 60 days of the delivery date as long as all tags are returned with your item. A UPS return label will be supplied upon request and sent to your email. Click here to send us a return request.

After 60 days you will need special permission to return an item and exchanges may be authorized. A UPS return label will be supplied. Please UPS for all returns.

After 60 days you will need special permission to return an item and exchanges may be authorized. A UPS return label will be supplied. Please UPS for all returns.

How long will it take for my refund to appear?

Please allow 1 – 4 days from the time we receive the returned item to see your refund

How do I exchange an item?

To exchange an item you purchased please send us an email by clicking here. Include exchange in your subject line.

Payment

What payment methods do you accept?

Currently, we accept Visa, Mastercard, and Amex. We also accept PayPal. We do not accept money orders, personal checks or bank transfers.

What currencies do you accept?

We currently only accept US dollars. However, if you place an order from outside the US the exact exchange rate that you will pay is determined by the bank that has issues your credit card. In general, it will match closely with the going exchange rates. The following web page features a quick up-to-the-minute exchange rates: xe.com

When will my card be charged?

Your card will be charged at check out

Can I use multiple methods of payment?

Currently, we only accept 1 payment method.

To request a return, please follow these steps:

1. Log in to your account on our website by clicking on the little person icon in the upper right-hand corner of the homepage or any page on the front end of the website, located next to the magnifying glass icon.


2. Once logged in, view your order history and find the order that contains the item you wish to return.

3. If your order is within the return window, you will see a button that says "Request Return." Click on this button.

4. You will be prompted to specify the reason for your return, such as the item being too big or too little.

5. After submitting your return request, please be aware that there will be a delay period between when you request the return and when you receive approval and the return label. We will respond to your request as soon as possible, but we do not automatically issue a return label upon request.

Please note that approval is required before a return label is issued. If you have any questions or need assistance with the return process, please contact our customer service for support.

 

Returns

It is our goal to make your online shopping hassle free, and a pleasant experience. Should a return or exchange become necessary, please follow the guidelines below: 

Every product on our site is “satisfaction guaranteed” and may be returned for a full refund within 60 days of the delivery date as long as all tags are returned with your item. A UPS returns label will be supplied upon request email. Click here to send us a return request.

After 60 days you will need special permission to return an item and exchanges may be authorized. A UPS return label will be supplied. 

All items discounted at 40% will be the customers responsibility to return the item at their cost.  41% to 70% discount items are not returnable. 

All international returns have to be returned by the receiver by their carrier of choice.  No return labels can be supplied.  If returned, only price of jacket is refunded, not shipping charges to and from. 

For returns involving refunds there could be a flat $15.00 restocking fee.

Exchanges

To exchange an item you purchased please send us an email by going to contact us located on the front page or customerservice@ciaomilanofashion.com and enter your request.  

If you do not receive a response from us in 48 hours, please check your spam or junk folder.  If you still have a problem or no response, please call us at 646-546-5226 any time. 

Thank you. 

Ciao Milano is a world wide company producing a collection of the finest quality and most fashionable outerwear you will find in any store or website available.  We guarantee not only will you feel extravagant, but we guarantee it is impossible to wear our collection without receiving a compliment.  We believe that putting on a coat or jacket in rain, cold, wind or snow should not be a burden, but an enjoyable excuse to wear your favorite outerwear rain jacket or rain coat or down coat.  Our customer service is unbeatable and returns and exchanges are always our pleasure to ensure you will feel at ease to visit and shop our website.

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