It is our goal to make your online shopping hassle free, and a pleasant experience. Should a return or exchange become necessary, please follow the guidelines below:
Every product on our site is “satisfaction guaranteed” and may be returned for a full refund within 60 days of the delivery date as long as all tags are returned with your item. A UPS returns label will be supplied upon request email. Click here to send us a return request.
After 60 days you will need special permission to return an item and exchanges may be authorized. A UPS return label will be supplied.
All items discounted at 40% will be the customers responsibility to return the item at their cost. 41% to 70% discount items are not returnable.
All international returns have to be returned by the receiver by their carrier of choice. No return labels can be supplied. If returned, only price of jacket is refunded, not shipping charges to and from.
For returns involving refunds there could be a flat $15.00 restocking fee.Exchanges
To exchange an item you purchased please send us an email by going to contact us located on the front page or firstname.lastname@example.org and enter your request.
If you do not receive a response from us in 48 hours please check your spam or junk folder. If you are still have a problem or no response please call us 646-546-5226 any time.